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Auto-enrolment Support

Tools and information to help you get your clients compliant

Your clients will be looking to you to help them navigate their way through auto-enrolment. Use our auto-enrolment pension schemes, guidance and interactive tools to support you.


Our video opposite will help you explain what auto-enrolment is to your clients.

As well as needing your help to arrange and/or review their pension scheme, employers may want your assistance when preparing their business for auto-enrolment. Here are the five key steps involved in helping them get ready.


Step1: Find out their staging date

First of all, you’ll need to know your client’s staging date. Once you know this, you can work back from it to plan what preparations need to be made (see ‘Step 2: Create a plan) and when.

If your client has an existing Aviva scheme, please email aenrol@aviva.co.uk to confirm their staging date and whether they plan to use the scheme for auto-enrolment. Please send this information as soon as possible.

Find your client’s staging date

Note
You’ll need your client’s PAYE reference(s) to find out their staging date. You can find this on a P6 / P9 coding notice, or on their yellow payslip booklet, P30BC.

Step 2: Create a plan

Employers have a lot of work to do to prepare for auto-enrolment – reviewing and updating their pension scheme, processes and systems. As their adviser, you can help by creating a plan listing all the actions they need to take to get ready in time.

Use our interactive planning tool

Using our interactive Auto-enrolment Planner, you can create tailored plans to help one or multiple clients get ready in time for their staging date.

  • Creates a tailored plan for each of your clients.
  • Shows what actions they need to take to stage successfully – and on time.
  • Sends out automatic reminders (‘from’ your email address) to keep everyone on track.
  • Employer-facing planning tool also available.

Go to the planner


Step 3: Calculate the potential costs

At this stage, your client needs to get an idea of how many employees they’ll have to automatically enrol into their pension scheme  – and how much it’s likely to cost them in pension contributions.

Use our contributions modeller

Our interactive contributions modeller helps you perform a quick assessment of your client’s workforce. You can enter indicative information, or upload a file using your client’s actual payroll data.

The modeller also allows you to see how much auto-enrolment could cost your client in pension contributions. And it lets you test different contribution bases to see how the cost differs.

Calculate now

More about our contributions modeller:  How to use the modeller


Step 4: help them decide their auto-enrolment strategy

There are several different ways your client can handle auto-enrolment. So once you or they have done a quick assessment of their workforce, the next step is to decide upon an approach that works for their company.

Here are the questions your client will need to answer:

1.Will they be using auto-enrolment or contractual enrolment?
Contractual enrolment

2.Will they be using salary sacrifice or reducing salaries?
Salary exchange, reduced salary and auto-enrolment

3.Will they be using a postponement period?
More about postponement

Step 5: Get their pension scheme ready

By the time they stage, your client will need a quality pension scheme in place that’s suitable for auto-enrolment use.

Find out more in Get their pension ready.

Use our software to help your clients comply


Once your client reaches their staging date, there are many tasks they’ll have to perform from that point onwards. Assessing employees every pay reference period. Sending the correct regulatory communications. Keeping records. And many more.

Our auto-enrolment compliance software, Auto-enrolment Manager for Employers (AME), automates many of these tasks. Saving your clients time, money and administrative headaches.

Key features


✓ Automatic assessment
AME assesses your client’s workforce against 600+ auto-enrolment rules and helps them perform any actions it identifies.

✓ Automatic communications
Send the right communications, to the right staff, at the right time – all with a few mouse clicks.

✓ Works with any pension or payroll provider
 AME can handle up to 20 schemes from multiple providers and works with any payroll system.

✓ Quick and simple to use
AME is so simple for employers to use. Plus it features super-fast processing – uploading and assessing a workforce of 1,000 takes just seconds. No slow-down at peak times.

✓ ‘Retro-fit’ available for clients who’ve already staged
If the system your client is using isn’t working out (or they’ve missed their staging date), they can use AME to get their business compliant.

✓ Designed and tested by pensions experts
Built using our pensions expertise and tested extensively, AME is the compliance software your clients can count on.

Take a closer look


Watch our video overview to see how AME can help your clients.

Your introductory guide to AME

Download a copy of our 8-page guide to AME, suitable for you and/or your clients.

When will your clients need AME?


Ideally, your clients should have AME in place several months before their staging date (to allow time for training, system set-up, etc). However, if they’re closer to staging than this, it shouldn't be a problem.

Find out more

For more information, please speak to your usual Aviva consultant, call us on 0800 145 5744* or email corporate@aviva.co.uk

Or if you’d like a client quotation, please complete the appropriate section of our pension scheme assessment form and send it to agpuk@aviva.co.uk  

Pension scheme assessment form

*Our lines are open Monday to Friday, 9am to 5pm. Calls may be monitored and/or recorded.

When your client reaches their staging date, they’ll need a suitable pension scheme in place, with a good quality default investment option.
If they have an existing scheme, they may be able to use it for auto-enrolment. If not, they’ll need a new one.


Using an existing Aviva scheme for auto-enrolment

If your client has an existing Aviva pension scheme, they may be able to use it for auto-enrolment. If they choose to do so, they’ll benefit from:

✓ Auto-enrolment set-up
Our dedicated client relationship team will set your client’s scheme up for auto-enrolment use, and will provide telephone support to help smooth the transition.

✓ An improved employer servicing zone for sending files
Designed specifically for auto-enrolment, the system makes it easy to transfer payment, joiner and other information to Aviva.  Watch our video guide.

✓ A choice of auto-enrolment default investments
Your client can choose one of our three Future Focus investment approaches, or they may be able to use their scheme’s existing default.
About our Future Focus investment range

For full details of the services included with Aviva workplace pensions, read our booklet, Company pensions – our menu of services

Default investment strategies, both Aviva designed and adviser designed, are subject to Aviva's robust internal governance and review by the Independent Governance Committee

Which Aviva schemes are suitable?


Generally, all “Your Company Pension” schemes (those with scheme numbers beginning SP0 or TK0) are suitable for auto-enrolment use.

What to do next


To find out whether your client can use their existing scheme for auto-enrolment, you’ll need to send us a completed pension scheme assessment form.

After we’ve received your form, we’ll tell you whether the scheme can be used for auto-enrolment, any new terms that would apply for auto-enrolled members, and if there are any employees we won’t be able to offer terms on.

Complete pension scheme assessment form  and send your completed form to agpuk@aviva.co.uk


If your client needs a new scheme for auto-enrolment

If your client needs a new scheme, our group personal pension, Company Pension, is designed to be ideal for auto-enrolment.

It features:

✓ hassle-free set-up
✓ a choice of auto-enrolment default investments
✓ scheme microsite at no extra cost
✓ online pension management for employees
✓ and much more

Go to our Company Pension page for more information.


Compliance software


Help your clients ease the administrative burden of auto-enrolment with Auto-enrolment Manager for Employers (AME), our compliance software.

AME automates many of the processes involved in keeping compliant with the regulations – freeing up your clients to concentrate on running their business.

Key features


✓ Automatic assessment
AME assesses your client’s workforce against 600+ auto-enrolment rules and helps them perform any actions it identifies.

✓ Automatic communications
Send the right communications, to the right staff, at the right time – all with a few mouse clicks.

✓ Works with any pension or payroll provider
AME can handle up to 20 schemes from multiple providers and works with any payroll system.

✓ Quick and simple to use
AME is so simple for employers to use. Plus it features super-fast processing – uploading and assessing a workforce of 1,000 takes just seconds. No slow-down at peak times.

✓ ‘Retro-fit’ available for clients who’ve already staged
If the system your client is using isn’t working out (or they’ve missed their staging date), they can use AME to get their business compliant.

✓ Designed and tested by pensions experts
Built using our pensions expertise and tested extensively, AME is the compliance software your clients can count on.

Client already staged?


If your client has already staged but the system they’re using isn’t working out, we can help. AME can facilitate the ‘retro-fit’ of data back to your client’s staging date. Your client can then use AME to:

  • identify and perform any previous actions they might have missed to keep them compliant
  • help them stay compliant from that point on.

Take a closer look


Watch our video overview to see how AME can help your clients.

Your introductory guide to AME

Download a copy of our 8-page guide to AME, suitable for you and/or your clients.

Find out more

For more information and pricing details, please speak to your usual Aviva consultant, call us on 0800 145 5744* or email corporate@aviva.co.uk

*Our lines are open Monday to Friday, 9am to 5pm. Calls may be monitored and/or recorded.

Auto-enrolment Planner


An interactive planning tool you can use to help one or multiple clients prepare their business for auto-enrolment.

  • Creates a tailored plan for each of your clients.
  • Shows what actions they need to take to stage successfully – and on time.
  • Sends out automatic reminders (‘from’ your email address) to keep everyone on track.

Login or register now

What will it cost your client?


How much will auto-enrolment cost your client in pension contributions? Use our auto-enrolment contributions modeller to find out.

Use it to:

  • Show your client how much auto-enrolment could cost them.
  • Test different contribution levels to see how the cost differs.
  • Plus – perform an initial assessment of your client’s workforce.

Calculate now

How to use the calculator

Auto-enrolment website for employers


Our auto-enrolment website for employers provides support for employers who are preparing for, or who’ve been through, auto-enrolment.

Includes:

  • a step-by-step guide to help employers with an existing Aviva scheme get it auto-enrolment-ready in time for their staging date.
  • booklets and video guides
  • and more.

Visit the website

Guides – for use with employers


Our auto-enrolment technology for employers
Learn how our technology can help you/your clients deal with auto-enrolment more easily.

An introduction to auto-enrolment
A basic introduction to auto-enrolment and the changes it will bring, along with some details about NEST.

A guide to employers’ new duties
Find out what employers need to do to meet the new regulations.

Contributions guide
Information on how employers need to make contributions to meet their auto-enrolment obligations.

Jargon buster
Definitions of common auto-enrolment terminology.

Salary exchange, reduced salary and auto-enrolment
How are they affected by auto-enrolment?

Factsheets – for use with employers


Opt out and refunds
Find out about the opt out and refund process.

Contract workers
Whose responsibility is it to auto-enrol contract staff?

Contractual enrolment
Find out about how contractual enrolment is a possible alternative to auto-enrolment.

Other employer considerations
What else do employers need to consider?

Short-term contracts
This factsheet covers employees with employment hours and rates of pay that you know or can confidently estimate.

Variable earnings
This factsheet covers employees whose earnings can’t be estimated – and those with stable hours and earnings who earn less than the minimum amount needed for them to be auto-enrolled.

Downloadable posters, leaflets and banners – for employers


A quick and simple way for your clients to let your employees know auto-enrolment is coming. Download these free promotional materials for them to use in their workplace.

A3 awareness-raising poster

A4 awareness-raising poster
Auto-enrolment leaflet
Auto-enrolment banner

Printed versions are also available for a small fee. 

For details, please speak to your usual Aviva consultant, 

call us on 0800 145 5744*

or email corporate@aviva.co.uk

*Our lines are open Monday to Friday, 9am to 5pm. Calls may be monitored and/or recorded.

Factsheets – for employees


Auto-enrolment employee factsheet

An information sheet on auto-enrolment for employees

Contact Us

More contact details are available by product area on the drop-down list:

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WA04090 05/2016