Looking after your client and their family
When you recommend one of our protection policies to your client, you can relax, safe in the knowledge that we’ll be there for them and their families when it really matters.
Of course this means we’ll be on hand with financial support if the worst should happen. But with our policies, you get so much more than that.
The following are non-contractual benefits which we could remove at any time.
For more information on any of the services listed below, please read our guide to Support Plus
Bupa Anytime Healthline
Bupa Anytime Healthline is a telephone support service that gives your client access to a qualified nurse 24 hours a day, 7 days a week. Your client can use this service to get answers to any questions or concerns they may have about a specific medical condition or to get practical advice on their general health and well being. They can also use the service with regards to their loved ones - for example, if they are worried about their children's health.
Second Opinion by Best Doctors
This benefit gives your client access to an expert second medical opinion on their diagnosis, at no extra cost. Best Doctors uses the knowledge from their database of international medical experts to give your client information and advice on their condition and treatment options.
They have a worldwide database of more than 50,000 medical experts in over 450 specialties and sub-specialties. These doctors are recommended by their peers as the specialists that they trust most.
Best Doctors® and the star-in-cross logo are trademarks of Best Doctors®, Inc., in the United States and in other countries, and are used under licence. Please note, the Best Doctors® service is not a regulated activity.
Counselling and carer services
Life can be tough sometimes, so it helps to have someone you can turn to. That’s why each of our protection policies includes access to counselling and carer support services provided by Workplace Options.
Workplace options offers face to face or telephone based support for your client and their family, giving help with:
- Mental wellness issues such as bereavement, work-related stress and relationship breakdown.
- Facing the challenges that come with being a carer.