Calling our underwriters
If your client is currently waiting for any medical investigations or tests, please call our underwriting helpline before you submit their application.
When you call us, if you have the information on your client's condition to hand, it will help speed up the pre-sales underwriting process.
If you're not sure what information we need, remember the 4 Ds:
Diagnosis: What was the diagnosis?
Dates: What was the date of diagnosis? What was the date of the last attack/episode?
Drugs: What treatment has been prescribed in the past? What treatment is being prescribed now?
Duration: How long did the illness/condition last?
See how your client's medical condition could affect their application
- For the 15 most common conditions, look up what evidence we may need.
- Find out what our likely underwriting decision would be and what ratings we may apply.
Improve your understanding of medical conditions
- Learn about the human body and the medical conditions that affect it to help you disclose the right information when completing application forms for your clients.