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Workplace wellbeing

Group Income Protection

Our workplace wellbeing solutions, available alongside our Group Income Protection cover, focus on strengthening the mental, physical and emotional wellbeing of employees by inspiring behavioural change within a business.

Promoting health and wellbeing in the workplace can bring real benefits to your client’s business and their employees, providing a better quality of life for the employee and a healthier workforce for your client. Both could lead to lower sickness absence levels and lower costs associated with it.

Your clients and their employees can benefit from the expertise and experience of our in-house wellbeing and rehabilitation teams, who can design and deliver solutions that meet the specific needs of the workforce and business.

To find out how our workplace wellbeing solutions can help your clients, please call 0800 145 5684, or speak to your account manager.

Why Aviva?


shieldDedicated professional help


Our vocational rehabilitation consultants are Certified Disability Management Professionals (CMDP), as well as mental health first aiders.

shieldTailored support


We can offer your clients the wellbeing and rehabilitation service that’s best suited to their business and employees’ needs.

shieldExpert assistance


Whether your client has a query or needs a little help with one of our wellbeing services, we’re just a phone call away. 

shieldQuick and simple


Our early intervention services will step in once we know what assistance your client and their employees might need.

Workplace wellbeing support


As the benefits of a healthy workforce are far reaching, it’s no wonder wellbeing is high on the agenda for most employers. We all want to feel valued and supported not just at home but also at work.

Finding a wellbeing programme that works for everyone within an organisation, and which meets specific organisational needs can be challenging, We can help your clients identify and implement a wellbeing strategy, and create tailored support solutions from our comprehensive workplace wellbeing programme.

shieldIn-house training support


Our in-house training support focuses on mental health. Mental health continues to be the biggest cause of workplace absenteeism and the number one reason for rehabilitation referrals. Our workplace wellbeing consultant can work with your clients to identify the most appropriate solution for their needs. Sessions are provided at no extra cost. Options include:

  • Mental health awareness training
  • Managing mental health in the workplace training
  • Mental health champion training
  • Mental health first aid training

shieldExpert training through external providers


We also have access to a network of external wellbeing providers who can offer expert training at a discounted rate, bringing together the key elements of an effective workplace wellbeing programme. Sessions are designed with your client’s specific needs in mind. Topics include, but not limited to:

  • Managing cancer and chronic conditions in the workplace
  • Back pain awareness days
  • On-site massage or physiotherapy
  • The importance of sleep
  • Alcohol awareness training
  • Resilience - personal resilience, the manager’s role in resilience and emotional resilience
  • Introduction to mindfulness
  • Suicide risk training
  • Managing stress at work
  • Supporting employees going through the menopause
  • Financial education sessions

Clinical and vocational rehabilitation support


We offer a range of rehabilitation and specialist clinical services developed in collaboration with our trusted partners, designed to get the right support for your clients and their employees. Plus, our in-house clinical and rehabilitation team can provide advice, case management, signposting and support with return-to-work planning.

It pays to move quickly

If your client is aware of an employee who is at risk of long-term absence, we’d encourage them to contact our rehabilitation and claims team as soon as possible, helping reduce the likelihood of prolonged absence and reducing associated costs.

Making it easy for everyone

We’ll assign a dedicated case manager who will be on hand to discuss any additional support that may help your client or their employee. We’ll provide continuing support and guidance throughout any treatment and specialist referrals and apply the most appropriate intervention measures and rehabilitation techniques to encourage a rapid recovery.

The following services are provided by our in-house clinical experts at no extra cost:

shieldCancer Work Support Service


Specialist counselling, physical rehabilitation, and return to work support for employees living and working with cancer, available at the point of a Group Income Protection claim. These services are delivered by Working Towards Wellbeing at an agreed discount.

shieldPsychological Therapy services


A stepped approach to supporting employees experiencing life-pressures and mental health problems. Ranging from lifestyle coaching and self-help strategies through to specialist psychological assessment and talking therapies, including cognitive behavioural therapy.

shieldMusculoskeletal (MSK) Solutions


Workplace ergonomic assessments, physiotherapy and functional restoration programs to help and support employees trying to return to work following musculoskeletal pain and injury.

shieldComplex Case Review


If an employee has been absent from work for three months or more but is struggling to access co-ordinated clinical and vocational support, we can help by providing face-to-face assessment and return-to-work case management.

The case manager will:

  • source the appropriate assessment and treatment services
  • liaise with the health care professionals treating the employee
  • support the employee, and his/ her line manager, throughout the phased return-to-work process, either on the phone, or face-to-face.

In cases where specialist assessment and clinical services are required to facilitate an employee’s recovery and return to work, we can provide these through our trusted rehabilitation partners.

We’ll always combine the most appropriate intervention measures and rehabilitation techniques to encourage a rapid recovery, which could also help reduce the costs involved for your client’s business, such as sick pay, extra resource costs and reduced productivity.

Documents and tools


For further information on Group Income Protection and each of our products visit our document library

For further information and useful tools to help build your business please visit our building your business page

Our workplace wellbeing solutions are delivered either by our in-house clinical experts or by trusted partners.

Those delivered by our in-house clinical experts and are provided at no extra cost alongside our Aviva Group Income Protection product. The services delivered by our trusted partners are provided at an agreed discount.

All workplace wellbeing benefits are non-contractual and can be withdrawn by Aviva at any time without notice

We're here to help

Our team is on hand to answer any of your questions. For help or queries, call us on:

0800 145 5684

9.00am - 5.00pm, Monday to Friday

Calls to and from Aviva may be recorded and/or monitored. Records will now be stored up to a minimum of 5 years.

Contact us

You can find contact details for each product area in the drop-down list:

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WA14044 07/2018