We understand that if someone is diagnosed with a serious medical condition they are almost certainly in a difficult and worrying situation. That's why we make Best Doctors available to all Group Critical Illness scheme members at no extra cost.
Best Doctors provides second medical opinions, connecting members and their dependants to global medical expertise to help them to make better informed decisions about their health.
The service is available to group critical illness scheme members and their dependants: the member's spouse/ partner and any children, including legally adopted children and stepchildren.
Best Doctors is a global organisation which brings the world's leading medical experts to scheme members and their families when they need it most. The service can provide:
- an independent and comprehensive report, confirming diagnosis and giving treatment recommendations, from the world-leading experts chosen to review their condition.
- a definitive medical opinion, delivered in a confidential and easy to understand report.
- telephone support from a dedicated case coordinator.
Here are just some of the conditions for which members can rely on Best Doctors expertise: musculoskeletal conditions, skin diseases, cancer, major trauma, burns, stroke, renal failure, organ transplants, heart, eye, hearing, speech, lung and bone disorders, diseases of the nervous system such as Alzheimer’s disease and Parkinson’s disease, multiple sclerosis, and other conditions causing discomfort or interference with a healthy and productive life.
The only conditions Best Doctors does not review are mental health, dental and emergency conditions.
Scheme members are responsible for all costs associated with any medical treatment, travel and lodging.
Support for advisers
Understand more about the full benefits of Best Doctors
For more information please contact 0800 145 5684.
Best Doctors and the star in cross logo are trademarks of Best Doctors, Inc., in the United States and in other countries. Used with permission. All rights reserved © 2018 Best Doctors.
RedArc is a confidential nurse advisory and support service available to Group Critical Illness scheme members and their dependents. They can provide practical and emotional support for any long-term health condition such as cancer, stroke, depression and anxiety, as well as support with the emotional impact of a diagnosis.
A RedArc Personal Nurse Advisor will be selected due to their experience and will be at the end of a phone when needed, during treatment and recovery, for as long as required.
RedArc Personal Nurse Advisors can help members and their dependents make the most of everything available to them. they can:
- supply relevant factsheets and books
- identify appropriate charities
- organise face to face therapy, counselling or a second medical opinion
- supply specialist equipment
They will listen to any worries, answer questions and offer guidance when needed.
Visit the RedArc website
for more information on RedArc.
The 24/7 Stress Helpline provided by Care first gives employees access to an ‘in the moment’ helpline handled by BACP accredited counsellors that assists callers with regaining some sense of control when overwhelmed. This is achieved by providing on the spot support, which allows callers space to 'off load' and gain new perspective.
This one-off counselling facility provides practical strategies and caller 'empowerment' not just to feel better but to do something about the situation they face.
Employees will have up to 25% off gym membership from a range of top UK health clubs.
More details on these discounts can be found in our Group Critical Illness Added Value Services guide.