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Aviva Life Protection Solutions (ALPS)

Aviva Life Protection Solution (ALPS) - use our interactive guides and ‘how to videos’ to help you get the most out of our online protection system.

Online guide

Quote and apply guide

Read our systems guide
To find out more about our online system’s capabilities - read our interactive guide ALPS system guide

Online guide

Business tracking guide

Read our business tracking guide
Learn how to stay on top of your applications - read our tracking guide ALPS tracking guide

Application details

Watch our video to find out:

  • How to access the most up to date information
  • How you can access all your clients’ applications details in one place, from the overview section in the tracking tab

Notifications

Watch our video to find out:

  • How to view all your notifications in one place
  • Where to find notifications about, for example, e-AMRAs and GP reports
  • How to access your client’s application details from your notifications

Email notifications

Watch our video to find out:

  • How you can sign up to email notifications to receive daily updates to help you manage your cases more effectively

Requires action and underwriting decisions

Watch our video to find out:

  • How to view your ‘to do’ list – ‘requires action’
  • How to see if a policy has been accepted
  • How to access your client’s application from the 'requires action' section

Watchlist

Watch our video to find out:

  • How to view your own bespoke way to keep an eye on the cases most important to you using watchlist
  • How to add and remove items on your watchlist with one mouse click

Closing a policy online

Watch our video to find out:

  • How you can now cancel an application online – instantly

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WA01418 08/2018