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Planned website outage on the weekend of the 5th & 6th June 2010

Planned website outage on the weekend of the 5^th & 6^th June 2010

For financial adviser use only. This item has not been approved for use with customers

Over the weekend of the 5^th & 6^th June we are implementing maintenance & system upgrades. To allow us to deliver these upgrades to our service, the following services on Aviva for Advisers will be unavailable

From 5pm Saturday 5^th June through to 6am Monday 7^th June.

·         Unsecured area including the document library and fund centre

·         Online quotes for all products

·         Online applications for all products

·         New business tracking

·         My Clients (valuations, policy enquiry, client reports etc)

·         Corporate services i.e. scheme payments, e-billing,

·         Pension Tracker

There is no impact on the following services, they will be available throughout the weekend

·         Contract Enquiry

·         Quote services to Webline, Exchange and Assureweb

The website will be up and running on the Monday morning of the 7^th June.

Existing User?

Don’t worry; you can continue to use your existing Online Account Number (OAN) and Password (PIN).  There are no changes to your existing online access.

Further Information:

If you have any questions about these changes then please speak to your usual Aviva Contact