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 Contact us

Access key contact details from this page

Alternatively, select one of our product ranges to get specialist contact details for new and existing business:

Online support team

Our online support team is here to help you with any technical issues you may be experiencing whilst using the site, please call us on:
0800 056 4607
Monday to Friday, 8.30am to 5.30pm

Agency set up and commission support

Our agency support team are here to help you with:

Aviva business account set up
Changes to existing details
Commission enquiries

Tel: 0800 015 0967

Legacy product support

For any queries relating to our legacy products please call us on:

Tel: 0808 168 2697

Postal address

Our dedicated address for Life, Investments and Pension products:

Aviva, Norwich BCC, PO Box 520, Norwich, NR1 3WG

Client contact details

Useful details so your client can get in touch

Policyholder enquiries

If a policyholder wishes to contact us, please advise them to call us on:

Tel: 0800 068 6800
Monday to Friday, 8.30am to 5.30pm

For specialist financial adviser contact numbers, please select from the drop down product list above.


To make a claim on any of our Life products - Investments, Protection, Pensions, Annuities, Critical illness and Waiver of Premium, please call:

Tel: 0800 015 1142
(calling from inside the UK)

Tel: +44 1603 202500
(calling from outside the UK)

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WA01382 08/2016